If you have specific problems playing IMMORTALITY, please email at [email protected]

Here are some known issues & common solutions:


  • Videos stall or stutter
    • Try setting the game to a lower resolution under Video settings
    • Try setting video quality to ‘low quality’ under Video settings
    • Try disabling your graphics driver’s Vsync for this game if is turned on
  • The game .exe is deleted when I exit the game
    • Add the game to your antivirus program’s whitelist